Memory Packs
How to Play
How can I recover my account?
Account
I think I found a bug, what should I do?
Known Issues
How do I make more space on my Kitchen board?
How do I transfer my progress to my new device?
My game keeps crashing, what can I do?
Troubleshooting
Yuka’s Date Dash
Sven’s Toyshop
How do I get points in the Cookiesaurus event?
More
I haven’t received my purchase from the Store.
My Store is closed, what can I do (Android)?
My Store is closed, what can I do (iOS)?
What’s New? - "Appleton Album!"
How do I unlock the Appleton Album?
How can I collect Memories in the Appleton Album?
I'm playing on multiple devices, why does the progress sometimes not match perfectly when I swap devices?
How can I connect my game to Facebook?
My game is stuck on the loading screen, how can I fix it?
Why am I not seeing ads anymore?
How can I receive notifications from the game?
Do you provide Support in my language?
Terms of Service
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